Return and Refund Policy

Returns & Refunds

1. Returns

You may request a return within 30 days of receiving your order.

To qualify, items must be returned in the same condition in which they arrived, with their original packaging and any included labels, certificates, or accessories. A receipt or other proof of purchase is required.

To request a return, email support@usamints.com. Once your request is approved, we’ll provide a return shipping label and instructions on where and how to send your package.

Please contact us before sending anything back. Returns sent without prior approval will not be accepted.

2. Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or different from what you ordered, contact support@usamints.com promptly so we can review the issue and help resolve it.

Including your order number and clear photos of the item and packaging will help us assist you more efficiently.

3. Exchanges

To exchange an item, please request a return using the process above. Once your return is approved, you may place a separate order for the item you would like.

4. Refunds

After we receive and inspect your return, we’ll email you to confirm whether your refund has been approved.

Approved refunds will be issued to your original payment method. Your bank or payment provider may need additional time to process the refund and display it in your account.

If you have questions about a return or refund, please contact support@usamints.com.