Shipping Policy

Shipping Policy

At USA MINTS, we aim to make shipping clear and straightforward. Please review the information below before placing your order.

1. Order Processing

Orders are typically processed within 2–4 business days, Monday through Friday.

Processing time covers order preparation and dispatch. It does not include transit time.

2. Estimated Delivery Time

Standard shipping typically takes 5–8 business days after dispatch, Monday through Friday.

Delivery times are estimates, not guarantees. Holidays, peak shipping periods, and unexpected carrier delays may extend these timeframes.

3. Shipping Address

Please provide a complete and accurate shipping address at checkout, including any apartment, suite, or unit number.

Incorrect or incomplete address information may result in delays, unsuccessful delivery, or a returned package. USA MINTS is not responsible for delivery issues caused by address errors provided at checkout, except where required by applicable law.

If you notice an address error after ordering, contact support@usamints.com promptly. Address changes may not be possible once an order has been dispatched.

4. Returned or Refused Shipments

If a package is returned to us because of an incorrect address or refusal upon delivery, we will issue store credit for the returned items once received, less the original shipping charge.

For refused shipments, return shipping costs will also be deducted from any applicable refund or store credit. Original shipping charges are non-refundable in these circumstances, except where required by law.

To request a return, please follow our Returns & Refunds Policy rather than refusing delivery.

5. Shipment Tracking

Once your order ships, we will email you a tracking number. Use the tracking link to check delivery progress and carrier updates.

6. Packages Marked as Delivered

If tracking shows your package as delivered but you cannot locate it:

• Check your mailbox, delivery area, and any designated safe location.
• Ask household members or building staff whether they accepted the package.
• Contact the carrier to request delivery details.
• Email support@usamints.com with your order number and tracking information if you still need assistance.

Packages confirmed as delivered are generally not eligible for refunds or replacements under this policy. This does not affect any rights or remedies available under applicable law.

7. Contact Us

For shipping questions or help with your delivery, contact:

USA MINTS
Email: support@usamints.com